Housing Systems: Combating poverty and sustaining tenancies.

Website & Tools
Our website provides our members with the most comprehensive, up to date information and tools available on welfare benefits.

It's unlike any other website.

Not only can you be confident that the information is constantly updated, but you can find everything you need on Universal Credit, Housing Benefit and Welfare Reform all in one place, so you can resolve benefit problems and prevent arrears.

You'll find:

  • Effective and time saving standard letters for challenging decisions. 
  • An emailed query service for those trickier questions.
  • Handy and quick HB and UC calculators.
  • Up to date and relevant news items.
  • Briefings and summary sheets.
  • Customer leaflets to download or order.
  • Benefit rates pocket guides for as many employees as you want.

Our aim is to help our members to: resolve Housing Benefit issues, deal with the complexities of Universal Credit, and provide accurate advice to their tenants and clients. .

Housing Systems is written especially for people who work in the social housing and voluntary sectors.



Unlike any other
“Invaluable resource for my team. 
We just couldn’t do the job as well without it.”
Lewisham Homes
Fantastic tools
“I find your team and website absolutely essential to what I do - it has made my job so much easier." 
Hastoe Group
"Using your website has made us massively more confident - I don't know what we'd do without you.”
LQ Group