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We are a small team of hard working individuals committed to combating poverty.
Julia Service, Managing Director, has 30+ years' experience in the housing sector. Starting out as a housing benefit assessor she moved into housing management before becoming a benefits adviser and trainer. She enjoys going to music gigs with her two daughters.
Glenys Harriman is a founding Director of Housing Systems. She has worked in a variety of benefits adviser roles within Housing Associations and CAB. She is a qualified teacher and started out teaching remedial maths. Any spare time she has she spends gardening and playing with her granddaughter
Jane Crawford, Training and Development Manager, has spent over 20 years dealing with benefits within a variety of roles - ranging from working for the DWP (then Benefits Agency), to a Benefits and Income Adviser for a large Housing Association. She enjoys baking cakes and Zumba (to offset the cakes!).
Jill Dearden is our Operations Manager. Before working at Housing Systems she worked in the voluntary sector mostly in children's educational charities, leaving behind a background in marketing and business in the financial services industry. She is a qualified trainer, and a keen cyclist.
Cerys is our Training and Customer Relations Manager. Training is her passion. She has worked in a variety of roles - with both LAs and charities, and currently volunteers at a local charity working with ex-offenders. In her spare time she loves gardening, cooking and spending time with her family (and cats).
Pamela is our Training and Development Manager. She is a very experienced Benefits Adviser, gaining her knowledge from a variety of roles working for both Local Authorities and a large Housing Association.
Rachel Service is our Research and Development Officer and creator of our E-Learning courses. She has been with us since 2010 and is studying for a masters in Inequalities and Social Science at LSE.
Janet Morley works for us as a Trainer. She has a wealth of housing and benefits experience. She is a qualified Housing Manager, and has worked as a benefits adviser both for a large housing association and Macmillan CAB. She enjoys travelling to unusual places.