Housing Systems: Combating poverty and sustaining tenancies.
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How it Works: Communication
NOTE:
DWP not talking to you? Click on "Landlords" below.

From DWP

The ways that the DWP contacts claimants under the Gateway and Digital services.

To DWP

How a claimant can communicate with the DWP. Possible problems.

Authorisation/Consent

Who can act on a claimant's behalf?

Landlords

How landlords can receive and provide information to the DWP.

Risks to Landlords

What landlords should do to protect themselves if helping a Digital claimant.

Data Sharing

The system for providing and receiving information between the DWP and landlords.

Trusted Partner

What does Trusted Partner Status mean?