Housing Systems: Combating poverty and sustaining tenancies.
How it Works: Communication
DWP not talking to you? Click on "Landlords" below.

From DWP

The ways that the DWP contacts claimants under the Gateway and Digital services.


How a claimant can communicate with the DWP. Possible problems.

Implicit/Explicit Consent

Who can act on a claimant's behalf?


How landlords can receive and provide information to the DWP.

Risks to Landlords

What landlords should do to protect themselves if helping a Digital claimant.

Data Sharing

The system for providing and receiving information between the DWP and landlords.

Apollo List

What is an Apollo List?