Housing Systems: Combating poverty and sustaining tenancies.
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Universal Credit: How it Works

Introduction

The basic main principles of Universal Credit.

Gateway v Digital

Two different systems with differences in processes and regulations.

Migration

The managed transfer of claimants onto UC due to start 2019.

Claimant Commitment

"Conditionality" is a key feature of Universal Credit: what are the conditions?

Communication

Communicating with the DWP - notifications, time limits, problems etc

MAPs

Monthly Assessment Periods have massive implications for claimants & for landlords.

Personal Budgeting

The help available with the new payment methods.

Passports

What 'extras'  someone on Universal Credit might be entitled to.

Challenging Decisions

Which decisions can be challenged and how.

Maladministration

Poor service from the DWP? What you can do.

Law & Guidance

Regulations, Guidance and Case Law