Housing Systems: Combating poverty and sustaining tenancies.
Claims: How to Claim


Find out how people in a Full Service (Digital) area claim Universal Credit.


Claiming Universal Credit in the 'Gateway' areas - find out more here.

Registering intention to claim

Who can register an intention to claim and why would they do it?

Information & Evidence

What information and evidence is needed; how long to provide it?

New Claim Interview

What happens at the New Claim Interview?

Existing Benefits

What happens to the claimant's existing legacy benefits when they make a claim for Universal Credit?


Who can make a rapid re-claim for UC?

Mental Capacity

What about claimants who lack capacity?