Housing Systems: Combating poverty and sustaining tenancies.
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Claims: How to Claim

Digital

Find out how people in a Full Service (Digital) area claim Universal Credit.

Gateway

Claiming Universal Credit in the 'Gateway' areas - find out more here.

Registering intention to claim

Who can register an intention to claim and why would they do it?

Information & Evidence

What information and evidence is needed; how long to provide it?

New Claim Interview

What happens at the New Claim Interview?

Existing Benefits

What happens to the claimant's existing legacy benefits when they make a claim for Universal Credit?

Re-Claims

Who can make a rapid re-claim for UC?

Mental Capacity

What about claimants who lack capacity?