Housing Systems: Combating poverty and sustaining tenancies.
Claims: How to Claim


Find out how people in a Full Service (Digital) area claim Universal Credit.


Claiming Universal Credit in the 'Gateway' areas - find out more here.

Registering intention to claim

Who can register an intention to claim and why would they do it?

Information & Evidence

What information and evidence is needed; how long to provide it?


What if the claimant cannot claim for themselves?More detail in this section.

New Claim Interview

What happens at the New Claim Interview?

Existing Benefits

What happens to the claimant's existing legacy benefits when they make a claim for Universal Credit?


Who can make a rapid re-claim for UC?