Find out how people in a Full Service (Digital) area claim Universal Credit.
Claiming Universal Credit in the 'Gateway' areas - find out more here.
Who can register an intention to claim and why would they do it?
What information and evidence is needed; how long to provide it?
What happens at the New Claim Interview?
What happens to the claimant's existing legacy benefits when they make a claim for Universal Credit?
Who can make a rapid re-claim for UC?
What about claimants who lack capacity?