Housing Systems: Combating poverty and sustaining tenancies.
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Training Calendar



If you would like any further information on courses we could deliver in-house then please email: training@ucnotes.co.uk  


 

 

Great resource
"What a great resource to ensure front line staff have the knowledge they need to help our customers.”
 
April 2024
17th April: Online WORKSHOP: Calculating the Transitional Element - half day
This workshop is for those advisers who want to work out / check that claimants' Managed Migration Transitional Element has be assessed correctly.
It explores how the Transitional Element is worked out for those legacy benefit claimants moving onto Universal Credit through the managed migration process.

The information and examples used are based on the Regulations, published guidance, feedback from the DWP and our understanding of how this assessment currently works.  

Wednesday 17th April: 9.30am - 1.00pm

Cost: £85+vat per delegate
Level: Intermediate


Click here for more information


19th April: Online WEBINAR: Transitional SDP Element Update

 
 
May 2024
May: UC The Essentials - Online Blended Learning Programme

This blending learning programme - equivalent to five days' face-to-face training, spread over 10 weeks - combines E-learning, quizzes and online Workshops to give housing staff a thorough understanding of Universal Credit and the issues surrounding it.

It will give delegates the essential UC information they need to support their customers.

Starting: 1st May
Cost: £295+vat per delegate
Duration: Combination of E-Learning and 5 x Workshops
Level: Introduction / Intermediate




Anytime
Anytime: Escape Room- 50% of sale goes to Crisis

Looking for something different to do with your Team/s that's educational and fun - that's all online?

Why not take a look at our interactive 'Calculating UC Escape Room' - working in small groups, teams work together to complete tasks and solve puzzles - learning or refreshing their UC knowledge as they go. It's an immersive and fun experience.

Some important documents have been left behind. A small team needs to crack various puzzles and codes using a combination of logical thinking and UC knowledge to retrieve them. Can they do it within an hour and save the day?






What do the different levels mean?
Introductory
These courses are aimed at learners who are new to Universal Credit / the benefits system - or those wishing to refresh their knowledge.
These courses give a useful overview of the topic.

Intermediate
For learners who would like to build on or refresh current knowledge. 
These courses cover the essential UC topics and provide useful examples of how to use the knowledge gained.

Advanced
For those learners who are ready to tackle the more complicated areas of Universal Credit. 
These courses provide an in-depth look at some of the more problematic areas of the UC Regulations.