Housing Systems: Combating poverty and sustaining tenancies.
Rent Issues: Supported Housing


  • Claimants living in various types of supported housing can receive help with their rent and service charges through Housing Benefit (and Supporting People Subsidy) - including some on Universal Credit.
  • Special rules exist for those claimants classed as living in 'exempt accommodation', those living in 'specified accommodation' and also 'hostels'.
  • Rents in supported housing tend to be higher than in general let properties and an HB Office can decide to restrict the rent - although there are protective rules for claimants living in 'exempt accommodation'.
  • Service charges can be an issue - the HB Office can deem them ineligible or excessive - and where an Intensive Housing Management charge is made you will find that some HB Offices will cover it whilst others may not.
  • The government embarked on a public consultation on the future of payments for supported accommodation in July 2011, advocating bringing it within the system of the LHA, supplemented by additional payments, with provision in the longer term via locally administered funding. the outcome of the review is due in Autumn 2016.

Click on the links below for more information.

Exempt Accommodation

What it is and what special rules apply.

Specified Accommodation

What it is and what special rules apply.


'Hostel' has a specific definition in the Regs - what is it? - and what special rules apply.

Rent restrictions

When a supported housing rent can be restricted and how can this be challenged.

Service Charge Issues

What particular issues are there with regards to service charges in supported housing?

Future Changes

Big changes ahead - what are they?