Housing Systems: Combating poverty and sustaining tenancies.
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Rent Issues

Tenancy / start end:

TSE1: Change of address within LA area

TSE2: HB prior to moving in

TSE3: Request for HB to be paid at new property before moving in, instead of HB at current home

TSE4: Request to pay HB from first week of tenancy

TSE5: Discretionary Housing Payment for HB prior to moving in same LA area

TSE6: Request for HB for notice period where tenant moved LA areas

TSE7: General HB for notice period

TSE8: 'Late' HB for notice period request

TSE9: discontinued - please use TSE2 

TSE10: HB for notice period unexpected move

TSE11: Inform HB tenancy terminated or abandoned

TSE12: Disclaimer when signing HB form

TSE13: Request to be treated as temporarily absent when delayed moving in from hospital / care

Notice Period:

CC4: Tenant's request for HB for notice period - 2 homes

CC5: Tenant's request for HB for notice period - unexpected move

CC6: Tenant's request for HB for notice period - general letter

Two Homes:

CC7: Tenant's request for HB on 2 homes due to fleeing violence

Temporarily Absent:

CC8: Tenant's request for HB while temporarily absent - fleeing violence

CC9: Tenant's request for HB while temporarily absent - receiving medical care

CC10: Tenant's request for HB while temporarily absent - caring for someone

CC11: Tenant's request for HB while absent and on remand

CC11a: Landlord request to continue HB while tenant in custody on a short sentence

CC12: Tenant's request for HB while on a trial period residential care

CC13: Tenant's request for HB while temporarily absent on respite care

CC14: Tenant's request for HB while temporarily absent - training

Other Rent Issues:

CC15: Tenant letter change of address - move within LA

CC16: Landlord proof of rent letter

CC17: Rent breakdown example

CC23: Notification to HB that tenant terminated or abandoned

HM1: LHA- Letter requesting exemption from Shared Accommodation Rate 25-35 yr old

HM8: Letter to HB re definition of 'sheltered' accommodation for communal fuel / cleaning charges

HM9: Letter to HB when making gardening / landscaping charge ineligible

HM22: Request to pay as eligible communal water charge on sheltered / supported housing scheme
  

 

Claims
CP1: Tenant letter to HB as nil income

CP2: Tenant request to be treated as liable for the rent

CP2A: Tenant request to be treated as liable for the rent, where tenant has died

CP2B: Tenant request that HB accept 100% liability where other joint tenant not paying as has left

CP3: ESA couples - requesting that HB Office consider better off issues

CP4: Request to pay HB or ex-gratia payment for period while missed out on HB due to 'wrong' member of couple claiming in a couple where one or both are on ESA

CP5: Tenants request for CTS when already on HB due to changes in circs

CP6: Request for HB to cover service charges where 100% shared owner

CP20: Request accept HB from intention to claim date 

CP35 Request HB paid when on UC but specified accommodation

CP36 Request LA determine if it is specified accommodation

Backdating:

CP7: Tenant request to backdate the date of claim

CP8: 'Late' request to backdate the date of claim

CP9: Finishing work - request to backdate claim

CP10: Tenant request to back pay claim when Pension Credit age

CP11: Hotel / board & lodging accommodation with daily rent - request to backdate claim

CP12: Info from JCP not reached HB office -Request for backdate

CP13: Request for backdate where passport benefit claimed

Other:

CP30: Authorisation

CP31: Income Support for estranged young learners past 21st birthday

CP33: Right to reside as parent of child in education

CP34: DWP says no right to reside- HB can make own decision

UC CP36: Letter accompanying HB claim where claimant qualifies for UC but prefers to claim HB

UC CP37: Letter accompanying HB claim where refused as entitled to UC

UC CP38: Requesting HB claim be accepted following UC award ending
  

 

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