How does the HB Office work out if someone is affected by the Cap?
Who is excluded from the 'Cap'? - new exclusions from November 2016.
Special rules for some people living in 'specified accommodation'
If affected how much is deducted from the claimant's HB?
What should happen when a claimant has a change in their circumstances.
Ideas to minimise the impact on the Cap on claimants.
What challenges have there been?