Housing Systems: Combating poverty and sustaining tenancies.
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Housing Benefit: Claims and Payments
  
Someone entitled to Housing Benefit can only be paid HB if they make a claim for it. A claim is only complete if the claimant provides all the evidence and information the HB Office reasonably need to process it.

Click on the icons below to find out who can claim HB, how to ensure a valid claim is made and to whom Housing Benefit can be paid.

Who can claim?

Who can and who can't claim HB, and why.

How to claim

How to claim and issues with claiming.

Date of Entitlement

From what date will it be awarded?

Payments

How quickly and who to.
When HB can be paid to a landlord.

Interventions

How the HB Office check on claims.

On Universal Credit?

Who can claim HB even though on UC? What if they come off UC? 

People From Abroad

Particular issues for people who need "leave to remain", for EEA nationals and for 'returning' British Nationals.

Info a Can Landlord Get?

What info can a landlord receive about someone's claim?

Standard Letters

Standard Letters to help you resolve HB problems.