To be able to make a claim for HB, the claimant must be old enough to claim, be able to prove their ID, be liable for rent, be living in the property, must not be excluded from claiming, and must have a low enough income.
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NOTE: Many people are not able to make a new claim Housing Benefit and need to make a claim for Universal Credit instead - click here for more details.
But some people are told they have to claim UC when they don't need to! Click here.