Housing Systems: Combating poverty and sustaining tenancies.
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Changes in Circumstances: Standard Letters

 

There are over 200 Standard Letters on our website for our members to use.

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Changes in Circumstances
CC1: ESA couples - requesting that HB Office consider better off issues

CC2: Request for HB to be backpaid following award of relevant benefit

CC3: Request for HB to be reinstated following reinstatement of relevant benefit

CC4: Tenant's request for HB for notice period - 2 homes

CC5: Tenant's request for HB for notice period - unexpected move

CC6: Tenant's request for HB for notice period - general letter

CC7: Tenant's request for HB on 2 homes due to fleeing violence

CC8: Tenant's request for HB while temporarily absent - fleeing violence

CC9: Tenant's request for HB while temporarily absent - receiving medical care

CC10: Tenant's request for HB while temporarily absent - caring for someone

CC11: Tenant's request for HB while absent and on remand

CC11a: Landlord request to continue HB while tenant in custody on a short sentence

CC12: Tenant's request for HB while on a trial period residential care

CC13: Tenant's request for HB while temporarily absent on respite care

CC14: Tenant's request for HB while temporarily absent - training

CC15: Tenant letter change of address - move within LA

CC16: Landlord proof of rent letter

CC17: Rent breakdown example

CC18: Extended HB Payment/ Run On claim

CC18A: Request to pay Extended Payment at rate reflecting increase in rent

CC19: Tenant's letter to HB when Extended Payment not awarded

CC20: Request that HB be increased from date of change of circs, not date notified, when notified late

CC21: Letter to HB where delay in assessment due to awaiting Tax Credit award

CC21A: Letter to HB where delay in assessment due to waiting change in Tax Credit award

CC22: Letter to DWP / Jobcentre where included overpaid WTC as income

CC23: Notification to HB that tenant terminated or abandoned

CC24: Late request for a revision

HS6: Request for closed period supersession instead of ending HB award
  

 

Issues with Providing Evidence
EV1: New Claim: Request more time to provide info for claim

EV1A: On-going Claim: Request more time to provide info for claim

EV2: New Claim: Cannot provide info requested to process claim - please process

EV2A: On-going Claim: Cannot provide info requested to process claim - please process

EV3: New Claim treated as 'defective': request revise decision as should have been an 'Adverse Inference' decision

EV3A: Request 'defective' claim be reinstated as evidence provided

EV4: New Claim: Request 'defective' claim be reinstated as evidence provided

EV5: General Letter: Request to reinstate claim as information requested not reasonably required

EV6: New Claim: On passport benefit - request process claim- no need for info

EV6A: On-going Claim: On passport benefit - request process claim- no need for info

EV7: New Claim: Info requested already verified by DWP: reinstate claim

EV8: New Claim: Info requested on CIS- request reinstate claim

EV9: New Claim: Info requested verified by DWP - please process claim

EV9A: On-going Claim: Info requested verified by DWP - please process claim

EV10: New Claim: Unreasonable request for info as available on CIS: please process claim

EV10A: On-going Claim: Unreasonable request for info as available on CIS: please process claim

Evidence linked to rent:

CP21: Landlord proof of rent letter

CP22: Rent breakdown example
  

 

HB Stopped
HS1: Letter from tenant to request revision of termination decision as provided info within month of termination decision

HS1A: Letter from tenant to request revision of termination decision even though outside time limits

HS2: Letter from tenant to request revision of termination decision as correct procedure not followed on intervention

HS3: Letter from tenant requesting revision of termination decision as correct procedure not followed on change in circs

HS4: Letter from tenant requesting revision of termination decision as not a reasonable request for information

HS5: Letter from tenant requesting revision of termination decision as information already verified by DWP

HS6: Letter from tenant requesting revision of termination decision as information available on CIS

HS7: Letter from tenant requesting revision of termination decision as on IS IB-JSA IR-ESA UC and info not needed

HS8: Letter from tenant requesting that a closed period supersession is used instead of termination

HS9: Late request for revision of termination decision

JSA Sanction & HB Stopped:

HS10: Landlord's request for HB to be paid whilst IB-JSA is sanctioned

HS11: Tenant's request for HB to continue whilst IB-JSA sanctioned

HS12: Tenant's request for HB to continue whilst CB-JSA sanctioned
  

 






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